Yes. We are working by appointment only at this time.

Please do not hesitate to email us anytime at info@njdress.com to consult our inventory control department as to the availability of a particular dress. Inventory does change constantly in our store. A dress that may be in stock one day, may be gone the next. Manufacturers delivery dates are constantly changing. In most cases, the earlier you order your dress, the earlier it will arrive.

We do require that all prom shoppers be accompanied by their own Parent or Guardian over 21 in order to shop. We offer a very high level of customer service. Our dedicated sales team will work hard to find you the perfect dress, but to do so it is necessary that your parent or guardian be with you while shopping. We can not accommodate groups accompanied by one parent. Please bring that one special person with you who will be helping you make your final dress selection so that you can feel confident in your decision. All sales are final.

At Jacqueline, providing excellent customer service is one of our primary goals. The only way to accomplish this is for our customers to work one on one with a sales associate. Our sales associates have excellent knowledge of our inventory and will go out of their way to help you find your perfect dress. We want to make your visit to Jacqueline pleasant and rewarding. We also must take care of our dresses, by keeping them covered and protected so that we can sell them. Our dresses are not "Samples." We sell our stock dresses daily. They can be damaged if handled improperly and rendered unsaleable.

We do not carry bridesmaids dresses at Jacqueline. We do not accommodate groups shopping for bridesmaids dresses.

We prefer all men who are not shopping to wait away from the fitting room areas whenever possible to insure the privacy of those who are trying on dresses.

We accept most major credit cards, including Visa, MasterCard, Discover, and AMEX.

Please see our Online Sales Policy for details of our policies relating to online purchases. All In-Store Sales are Final. We do not give refunds, make exchanges or give store credit in our store. Cancellation of your event is NOT grounds for cancellation of order or refund.

We can ship via UPS anywhere in the Continental United States. Expedited shipping options are available.
All time frames are given in business days (M-F). We do not ship on holidays.

Ground is 3-5 Business Days
3 Day Select is 3 Business Days
2 Day Select is 2 Business Days
Next Day Air is 1 Business Day

We cannot be responsible for delays caused by UPS due to weather or other events beyond our control.

If your dress is not in stock and we cannot order it either from our warehouse or from the designer, we will notify you via email within 72 hours. In that case,you may either make another selection or cancel your order completely. Your card will never be charged unless we order your dress.

Our store inventory is constantly changing due to the fast nature of our business especially during Prom and Wedding Season. Wear dates vary greatly for all our customers. A certain dress may not be available by your wear date but will be available by special order or will be coming into stock at a later time. We make a great effort to remove images of discontinued dresses as soon as that information becomes available.

You will have the option to view the size chart for the designer of the dress you are ordering if you click on "size chart" on the product detail page. These size charts come directly from the manufacturers. Each manufacturer cuts their dresses according to those particular size measurements. Please call us at 973-992-3535 or email us at info@njdress.com if you have any questions regarding size.We will be happy to assist you in making the best choice of size to order. Dresses will fit each person differently depending on her particular figure. If in doubt, we recommend ordering the size that will accommodate your largest measurement . Please be aware that almost all special occasion dresses will need some type of alteration. Alterations will help you to attain the best fit.

In most cases, we recommend a visit to our boutique if you are going to order a custom couture dress. Our in house stylists work closely with our clients to insure that they select a style that they not only love, but that shows off and enhances their individual assets. We work closely with our designers to insure the best fit. Special measurements will be taken. Often, modifications can be made to a design if requested by the customer. Modifications can help if you are trying to highlight or camoflage a specific area of the body and can help make the dress uniquely yours. If you have any questions regarding the ordering of any dress or information about pricing and delivery, please email us at dressnj@gmail.com or call us at 973-992-3535. We will be happy to help.

Please check our directions page for exact location and directions. Jacqueline is just a couple of miles down the road (JFK Parkway becomes South Livingston Avenue) from the Short Hills Mall. Routes 24 and 280 and just minutes away. Our customers come by car from as far away as Pennsylvania and Upstate New York. Many travel by air from Florida and points farther away to make the trip to Jacqueline.